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Kordless uses one natural billing unit: the active Book. There are no per-quote fees, per-API-call fees, seat charges for ordinary users, percentage take rates, or outcome fees.

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The one billing unit

An active Book is a verified Live Book used to quote an identified customer during the billing month. A Book becomes active the first time it produces a quote for an identified customer from a published Live version. The billing month is UTC. Usage is recorded at the moment of the first formal quote to an identified customer — not at draft, simulation, or anonymous inquiry.

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What is never metered

The following are free at every tier, forever:
  • Reads and lookups
  • Simulations (non-persistent pricing previews)
  • Drafting and Test-mode quotes
  • Non-ready outcomes (quotes that result in held, unavailable, needs_input, or failed)
  • Authoring, clarifying, calibrating, and verifying the Book
  • Test-mode API requests
If a customer submits a request and the evaluator returns a non-ready outcome, that request does not count as an active book. Only a priced quote to an identified customer triggers metering.

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Plans

Kordless has four tiers. Every tier grants the same core-correctness surface — the evaluator, authoring, verification, and the Accounts capability. Tiers differ in distribution scale, commitment surfaces, and service level.

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Pro (Studio) plan

The Pro plan — internally called Studio — is the self-serve plan for a single active book. It includes:
  • Hosted quote path: customer intake to priced quote, deposit, and commitment handoff.
  • Customer-surface configuration: subdomain, custom domains, and embeds.
  • Deposits and payouts (through your own Stripe account via Stripe Connect).
  • API access in Test mode for integration development.
Studio is billed monthly or annually. Switching between monthly and annual billing is handled through the Stripe portal.

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Scale plan

Scale is for agencies, franchises, and platforms that operate multiple books. It adds:
  • Included active books (contract-set) plus published overage at a lower unit price.
  • Portfolio controls and batch onboarding.
  • Multiple domains.
  • Webhooks and request logs.
  • Priority support.

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Enterprise plan

Enterprise changes guarantees and service levels, not the evaluator or commercial record. It adds:
  • Volume commitments and discounts.
  • SLA and premium support.
  • SSO and advanced permissions.
  • Security review support.
  • Custom retention and data residency when justified.
  • Migration and rollout assistance.
  • Bulk book manufacturing.
Enterprise pricing is contracted — there is no public price.

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The Usage & billing page

The Usage & billing page shows three things:
  1. This month’s summary — The current UTC month, the number of active books, your included allowance, and any overage.
  2. Active books this month — A list of which books became active, when they were first and last used, and how many identified quotes each produced.
  3. Managed activation — If Kordless applied book manufacturing labor to your first Book, it appears here as an explicit service item — never hidden inside your subscription.
The plan chip at the top shows your current plan state:

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Billing state and execution

Your billing state determines whether the agent runtime is live:
Billing authorization comes from the persisted billing relationship row — the signed webhook state — not a live Stripe read. This means authorization never depends on Stripe being reachable on the request path. Stripe reconciliation runs asynchronously through the webhook that writes the row.

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Stripe Connect

Deposits and payouts run through your own Stripe account, not Kordless’s. Stripe Connect onboarding connects your Stripe account to your Kordless workspace:
  1. An admin starts onboarding from the Usage & billing page.
  2. Stripe hosts the onboarding flow — you provide your business and bank details.
  3. On return, Kordless pulls the connected account’s readiness from Stripe and persists it.
  4. The account.updated webhook is the durable source of truth; the return path is a fast-path refresh.
Once connected, you can open the Stripe Express Dashboard to view payouts, update bank details, and see transaction history.

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Changing plans

Plan changes are handled through the Stripe portal or the in-app plan switcher:
  • Upgrading — Choose a higher tier. The change takes effect immediately and Stripe prorates the difference.
  • Downgrading — Switch to a lower tier. The change takes effect at the next billing cycle.
  • Pausing — Switch to the Pause plan. See Pause and resume Live use.
Only an organization admin can change plans, access the Stripe portal, or manage Stripe Connect.

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Managed activation

If Kordless manufactures your first Book for you (through the artifact-backed or starting-fresh pathway), the labor is recorded as an explicit attribution item on the Usage & billing page. This keeps the service transparent — you see what was done, when, and under what commercial terms — rather than hidden inside your subscription price. The attribution records the pathway (artifact-backed or starting-fresh), the number of service components, and the sale mode (fixed fee, annual inclusion, scale pilot, or enterprise contract).