What Kordless does
A customer sends photos of their car. Kordless — “the agent” throughout these docs — identifies what they’re asking for, asks your qualifying questions, prices the job from your price book, collects a deposit, and helps them book a bay. You stay in control: high-value or unclear requests wait for your approval, and every conversation, price, payment, and booking stays visible to you. The agent never invents a price. Quotes come from the prices you publish, with ranges and validity windows to handle the fact that a photo can’t tell the whole story until the car is on the lift.The loop
A request comes in
Photos and questions arrive from your website chat, a form, or a message. The agent reads them and starts a conversation.
It gets qualified
The agent asks your vehicle, service, coverage, and condition questions until it knows enough to price the work.
A price goes out
The agent quotes from your price book. Routine jobs can go out on their own; high-value or low-confidence quotes wait for your approval.
The customer commits
The customer pays a deposit and picks a slot from the quote link. That deposit is the moment an inquiry becomes a booked job.
The job gets scheduled
The booking lands on your schedule, the vehicle gets a record, and the balance is ready to collect when the work is done.
Where things live
Kordless uses a few names for the places you’ll work. You’ll see them across the app and these docs:| Name | What it is |
|---|---|
| Quote Desk | Where inquiries become priced, approvable quotes |
| Bays | Your schedule — slots, holds, and booked jobs |
| Garage | Your customers and every vehicle you’ve worked on |
| Showroom | Your studio’s website |
| Money | Deposits, balances, fees, and payouts |
| Today | Your morning feed of what Kordless handled and what needs a decision |
Next steps
Quickstart
Set up your studio and publish your first calibrated prices.
Connect your channels
Send email from your own domain and put the chat widget on your site.