Pricing and billing

Kordless has one plan — Studio — with a simple, attributed pricing model: a monthly subscription plus a per-booked-job fee. There are no conversation limits, no feature tiers, and no per-message charges. You pay for the subscription and for jobs you actually book.

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The Studio plan

$299/month** (or **$249/month billed annually). The Studio plan includes the full quote desk — website intake to quote, deposit, and booked bay — plus:

• AI quoting from your published price book
• Website chat and connected channels
• Bays (your schedule) calendar, deposits, and payouts (through your own Stripe account)
• Garage (your customer and vehicle records) with recall reminders
• Portfolio website and review workflows
• The booked-job fee ($9–$29 per job, by job size)

There are no hidden caps. The agent’s capability is never gated — you get the full system on day one.

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The booked-job fee

On top of the subscription, you pay a flat fee per booked job, taken as a Stripe application fee on the deposit: The tier is decided by the quoted job value — specifically, the low end of the price range. The fee never exceeds the deposit. If the deposit is smaller than the fee (a small deposit on a large job), the fee is clamped to the deposit amount.

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What counts as a billable outcome

You are billed only when a job is booked — meaning a deposit is paid or a booking is confirmed. Specifically:

• Deposit paid — a customer pays a deposit through a booking link or quote. This is the primary billable event.
• Booking confirmed — the agent books an appointment (in web chat, the booking is confirmed on the spot; via SMS, it’s placed as a pending hold and confirmed on your approval).

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What is never billed

• Failed quotes — a quote that’s sent but never accepted, expires, or is declined. No fee.
• Uncommitted inquiries — a customer asks about pricing but doesn’t book. No fee.
• Conversations — there is no per-conversation, per-message, or per-token charge. The agent can answer 100 questions from a window shopper and you pay nothing extra.
• Balance payments — the remaining balance collected at or after pickup. No platform fee.
• Cash or POS pickups — money you collect in cash or via your own POS at pickup. No platform fee.

A customer paid a deposit but cancelled — am I still charged?

Yes — the booked-job fee was charged when the deposit was paid, because a job was booked at that moment. If you refund the deposit to the customer, the platform fee on that deposit is also refunded to you. The fee follows the money.

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The Pause plan

$49/month. If you need to step back — seasonal slowdown, personal time, any reason — switch to Pause. Your website stays live, every customer and vehicle record is preserved, and your quote and payment history stays intact. The agent is switched off: no automated outreach, no quoting, no follow-ups. Reactivate to Studio at any time. Everything picks up where it left off.

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Manage your subscription

Success: your plan change is confirmed and the next invoice reflects the new plan.

I switched to Pause but I'm still being charged for deposits

Pause switches off the agent — it doesn’t cancel your Stripe connection. Deposits for existing bookings still process through your Stripe account, and the booked-job fee still applies to any deposit collected before the pause took effect. No new quotes or bookings are created while paused.

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Next steps