What Kordless does
A homeowner sends photos of their pool or yard. Kordless — “the agent” throughout these docs — identifies what they’re asking for, asks your qualifying questions, bids the project from your rate card, collects a deposit, and helps them schedule the work. For maintenance, it signs up the homeowner on a recurring contract and keeps the service calendar full. You stay in control: high-value or unclear projects wait for your approval, and every conversation, price, payment, and booking stays visible to you. The agent never invents a price. Bids come from the rates you publish, with ranges and validity windows to handle the fact that a photo can’t tell the whole story until you’re on site.The loop
A request comes in
Photos and questions arrive from your website chat, a form, or a message. The agent reads them and starts a conversation.
It gets qualified
The agent asks your project-type, pool-size, equipment, access, and timing questions until it knows enough to bid the work.
A bid goes out
The agent bids from your rate card. Routine maintenance can go out on its own; build and remodel bids are ranges that may require a site visit, and high-value or low-confidence projects wait for your approval.
The homeowner commits
The homeowner pays a deposit and picks a slot from the bid link. That deposit is the moment an inquiry becomes a booked project.
The work gets scheduled
The booking lands on your service calendar, the property gets a record, and the balance is ready to collect when the work is done.
Where things live
Kordless uses a few names for the places you’ll work. You’ll see them across the app and these docs:| Name | What it is |
|---|---|
| Bid Desk | Where inquiries become priced, approvable bids |
| Service calendar | Your schedule — service visits, holds, and booked projects |
| Properties | Your homeowners and every pool you’ve worked on |
| Contracts | Maintenance agreements — activation, pause, and renewal |
| Showcase | Your company’s website |
| Money | Deposits, balances, fees, and payouts |
| Today | Your morning feed of what Kordless handled and what needs a decision |
Next steps
Quickstart
Set up your company and publish your first calibrated rates.
Connect your channels
Send email from your own domain and put the chat widget on your site.