Pricing and billing

Kordless has one plan — Studio — with a simple, attributed pricing model: a monthly subscription plus outcome fees per booked project and per activated contract. There are no conversation limits, no feature tiers, and no per-message charges. You pay for the subscription and for outcomes you actually book.

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The Studio plan

$299/month** (or **$249/month billed annually). The Studio plan includes the full bid desk — website intake to bid, deposit, and booked project — plus:

• AI bidding from your published rate card
• Website chat and connected channels
• Service calendar, deposits, and payouts (through your own Stripe account)
• Properties (your homeowner and pool records) with recall reminders
• Maintenance contracts with activation, pause, and renewal
• Portfolio website and review workflows
• The per-project fee ($29–$99 per project, by project value) and the per-contract activation fee ($29 per contract)

There are no hidden caps. The agent’s capability is never gated — you get the full system on day one.

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The per-project fee

On top of the subscription, you pay a flat fee per deposited project, taken as a Stripe application fee on the deposit: The tier is decided by the bid’s quoted value — specifically, the low end of the price range. The fee never exceeds the deposit. If the deposit is smaller than the fee, the fee is clamped to the deposit amount.

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The contract activation fee

When a maintenance contract activates — the homeowner pays the first recurring charge — a one-time fee is taken as a Stripe application fee on that charge: The contract fee is charged once, on the first successful payment only. Every subsequent recurring charge carries no Kordless fee — not now, not next month, not ever. Kordless takes no percentage of your recurring contract revenue.

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What counts as a billable outcome

You are billed only when a verifiable commitment event fires. In Pool & Spa, there are three:

• Deposit paid — a homeowner pays a project deposit through a booking link or bid. This is the primary billable event for project work.
• Booking confirmed — the agent books an appointment (in web chat, the booking is confirmed on the spot; via SMS, it’s placed as a pending hold and confirmed on your approval).
• Contract activated — a maintenance contract’s first successful charge is collected. This is the billable event for recurring service.

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What is never billed

• Failed bids — a bid that’s sent but never accepted, expires, or is declined. No fee.
• Uncommitted inquiries — a homeowner asks about pricing but doesn’t book. No fee.
• Conversations — there is no per-conversation, per-message, or per-token charge. The agent can answer 100 questions from a window shopper and you pay nothing extra.
• Balance payments — the remaining balance collected at or after project completion. No platform fee.
• Recurring contract charges — every charge after the first one. No platform fee.
• Cash or POS settlements — money you collect in cash or via your own POS on site. No platform fee.

A homeowner paid a deposit but cancelled — am I still charged?

Yes — the per-project fee was charged when the deposit was paid, because a project was booked at that moment. If you refund the deposit to the homeowner, the platform fee on that deposit is also refunded to you. The fee follows the money.

A maintenance contract was canceled after one payment — is the fee refunded?

Yes. If a contract is canceled before the second successful charge, the $29 activation fee is refunded to you automatically. The refund is processed as a Stripe application-fee refund — only the fee comes back, not the homeowner’s service payment.

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The Pause plan

$49/month. If you need to step back — winter shutdown, personal time, any reason — switch to Pause. Your website stays live, every homeowner and property record is preserved, and your bid and payment history stays intact. The agent is switched off: no automated outreach, no bidding, no follow-ups. Reactivate to Studio at any time. Everything picks up where it left off.

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Manage your subscription

Success: your plan change is confirmed and the next invoice reflects the new plan.

I switched to Pause but I'm still being charged for deposits

Pause switches off the agent — it doesn’t cancel your Stripe connection. Deposits for existing bookings still process through your Stripe account, and the per-project fee still applies to any deposit collected before the pause took effect. No new bids or bookings are created while paused.

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Next steps