What AI Agents Do in Kordless
AI agents help you capture leads, qualify them, and book appointments without your team being online 24/7.- Capture: Engage visitors and collect contact details
- Qualify: Ask the right questions to filter good leads
- Book: Offer available times and confirm appointments
- Answer FAQs: Provide instant responses based on your business knowledge
- Stay on brand: Follow your tone and communication style settings
What You Need Before You Begin
- Business hours and time zone
- Services, durations, and pricing
- Location details and service areas
- FAQs you answer often (pricing, availability, policies)
- A phone number for notifications (optional)
10-Minute Setup Checklist
Open Agents
Go to Agents in the main navigation.
Create your agent
Pick a template or start from scratch, then name your agent. See Build Your Agent.
Define the goal
Decide whether the agent should capture leads, book appointments, customer support, etc. See Use Cases.
Make sure business info is complete
Enter services, hours, locations, FAQs, etc. so the agent answers accurately. See Booking and Scheduling and Build Your Agent.
Deploy to a channel
Go to the Deployed Agents tab and deploy your agent to Web Chat or Voice. See Channels & Deploy.
Test the experience
Run a test conversation and confirm booking and notifications. See Conversations and Handoffs and Notifications.
Pick a Channel
Web Chat
Best for website visitors and landing pages.
Voice
Perfect for missed calls and after-hours coverage.