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GET
/
api
/
calendar
/
v1
/
public
/
bookings
/
confirmation
/
{confirmation_number}
Lookup Booking
curl --request GET \
  --url https://api.example.com/api/calendar/v1/public/bookings/confirmation/{confirmation_number}
{
  "400": {},
  "403": {},
  "404": {},
  "429": {},
  "booking": {
    "id": "<string>",
    "confirmation_number": "<string>",
    "status": "<string>",
    "organization_slug": "<string>",
    "organization_name": "<string>",
    "start_at": "<string>",
    "end_at": "<string>",
    "service_id": "<string>",
    "service_slug": "<string>",
    "service_name": "<string>",
    "contact": {},
    "location": {},
    "timezone": "<string>"
  }
}

​
Endpoint

GET https://api.kordless.ai/api/calendar/v1/public/bookings/confirmation/{confirmation_number}
Retrieves booking details using the confirmation number. This endpoint uses contact verification instead of an API key, allowing customers to look up their own bookings.

​
Authentication

This endpoint uses confirmation number + contact verification instead of an API key.
​
confirmation_number
string
required
The booking confirmation number (case-insensitive)Example: BOOK_ABC123XYZ or book_abc123xyz
​
contact
string
required
Email or phone number used when booking. Must match the booking’s contact info.Examples: jane@example.com or +1234567890

​
Response

​
booking
object
The booking details

​
Examples

# Lookup by email
curl "https://api.kordless.ai/api/calendar/v1/public/bookings/confirmation/BOOK_ABC123XYZ?contact=jane@example.com"

# Lookup by phone
curl "https://api.kordless.ai/api/calendar/v1/public/bookings/confirmation/BOOK_ABC123XYZ?contact=+1234567890"

​
Response Example

{
  "booking": {
    "id": "book_abc123xyz",
    "confirmation_number": "BOOK_ABC123XYZ",
    "status": "confirmed",
    "organization_slug": "acme-salon",
    "organization_name": "Acme Salon",
    "start_at": "2025-12-03T14:00:00Z",
    "end_at": "2025-12-03T15:00:00Z",
    "service_id": "haircut",
    "service_slug": "haircut",
    "service_name": "Haircut",
    "contact": {
      "name": "Jane Doe",
      "email": "jane@example.com",
      "phone": "+1234567890"
    },
    "location": {
      "type": "onsite",
      "value": "123 Main St, Suite 100"
    },
    "timezone": "America/New_York"
  }
}

​
Customer Self-Service Page

Build a booking management page for your customers: 
// Booking lookup form handler
async function handleLookup(e) {
  e.preventDefault();

  const confirmationNumber = document.getElementById('confirmation').value;
  const contactInfo = document.getElementById('contact').value;

  try {
    const { booking } = await lookupBooking(confirmationNumber, contactInfo);

    // Display booking details
    showBookingDetails({
      status: booking.status,
      service: booking.service_name,
      date: formatDate(booking.start_at, booking.timezone),
      time: formatTime(booking.start_at, booking.timezone),
      location: booking.location.value
    });

    // Show management options if booking is confirmed
    if (booking.status === 'confirmed') {
      showManagementOptions(booking);
    }

  } catch (error) {
    showError('Could not find booking. Please check your confirmation number and contact info.');
  }
}

function showManagementOptions(booking) {
  // Show cancel and reschedule buttons
  document.getElementById('cancel-btn').onclick = () => cancelBooking(booking);
  document.getElementById('reschedule-btn').onclick = () => rescheduleBooking(booking);
}

​
Use Cases

​
Booking Confirmation Page

Show booking details after customer books: 
// After creating a booking
const { booking } = await createBooking(data);

// Redirect to confirmation page
window.location.href = `/confirmation?number=${booking.confirmation_number}&email=${customerEmail}`;

// On confirmation page
const params = new URLSearchParams(window.location.search);
const { booking } = await lookupBooking(
  params.get('number'),
  params.get('email')
);
Include a link in confirmation emails: 
const confirmationUrl = `https://yoursite.com/manage-booking?confirmation=${booking.confirmation_number}&contact=${encodeURIComponent(booking.contact.email)}`;

await sendEmail({
  to: booking.contact.email,
  subject: 'Your Booking Confirmation',
  body: `
    View or manage your booking:
    ${confirmationUrl}
  `
});

​
Booking Widget Integration

Add a “Manage Booking” tab to your widget: 
function BookingManager() {
  const [booking, setBooking] = useState(null);
  const [error, setError] = useState(null);

  async function handleLookup(confirmation, contact) {
    try {
      const { booking } = await lookupBooking(confirmation, contact);
      setBooking(booking);
      setError(null);
    } catch (e) {
      setError('Booking not found');
      setBooking(null);
    }
  }

  return (
    <div>
      <LookupForm onSubmit={handleLookup} />
      {error && <ErrorMessage>{error}</ErrorMessage>}
      {booking && <BookingDetails booking={booking} />}
    </div>
  );
}

​
Errors

​
400
Bad Request
Missing contact parameter
{
  "detail": "Contact information is required to manage this booking"
}
​
403
Forbidden
Contact doesn’t match booking
{
  "detail": "We could not verify that booking with the provided contact information."
}
​
404
Not Found
Booking not found
{
  "detail": "Booking not found"
}
​
429
Too Many Requests
Rate limit exceeded

Create Booking

Create a new booking

Cancel Booking

Cancel this booking

Reschedule Booking

Move to a different time

Get Availability

Check available times for rescheduling