Before you start
- Accounts must be enabled for your workspace. See Enable Accounts.
- The connected Account must have an active connection. Pending connections cannot be opened.
- Your access level determines what you can do. See Access levels.
Steps
1
Open Accounts in the sidebar
In the workspace sidebar, open Accounts to see the portfolio.
2
Click a connected Account name
Click any Account name in the portfolio table to open its drill-down page. The URL includes the acting workspace slug and the connected Account ID — for example,
/w/your-org/accounts/00000000-0000-0000-0000-000000000000.3
Review the Account context
The drill-down page shows five facts that keep context explicit:
- Acting workspace — The directly operated workspace the connection belongs to.
- Access — View only, Integration access, or Full access.
- Book readiness — Live, Test ready, Draft, or Not started, with the version number if published.
- Billing — Whether your workspace pays or the connected Account pays.
- Account ID — The connected Account’s stable identifier, shown in monospace.
4
Use the connection link to return
A ”← Back to Accounts” link at the top of the page returns you to the portfolio at any time.
Pending connections
If the connection is pending, the drill-down shows an Awaiting acceptance chip with the message: “Access begins after an administrator for this Account accepts the request.” You cannot operate the Account until it is accepted.What you can do depends on access
Billing, credentials, and ownership changes remain separately authorized regardless of access level. See Access levels and Billing responsibility.
Connection section
If you are an organization admin, the drill-down also shows a Connection section with a Revoke connection button. The section description reads: “Revocation removes this workspace’s authority immediately without changing the Account’s records.” See Revoke a connection.If it does not work
Next
Monitor connected Accounts
Inspect readiness and status across the portfolio.
Revoke a connection
Safely remove access to a connected Account.