> ## Documentation Index > Fetch the complete documentation index at: https://docs.kordless.ai/llms.txt > Use this file to discover all available pages before exploring further. # Worked example: Nova's first week > Follow one business from sign-up to their first paid quote in a single end-to-end story, with a link at every step. The fastest way to understand Kordless is to watch one business use it from start to finish. This page follows Nova Auto Studio — a small detailing business — through their first week, from creating an account to sending a quote with a deposit. Every step links to the full reference page, so you can jump to the detail whenever you need it. This story matches the [price list path](/product/scenarios/start-from-a-price-list). If your situation is different, see [start with no price book](/product/scenarios/start-with-no-price-book) or [quote from experience](/product/scenarios/price-from-memory) — the story below still shows you the shape of the whole journey. ## The business Nova Auto Studio is a two-person detailing shop. Owner Alex does the quoting, and one technician does the work. Alex has a simple price list on their website: | Service | Base price | Details | | ---------------- | ---------- | -------------------------------------- | | Interior detail | \$150 | Sedans. Trucks and SUVs +\$50. | | Exterior detail | \$120 | Includes wash, wax, and tire dressing. | | Full detail | \$240 | Interior + exterior. | | Ceramic coating | \$800 | 1-year coating, sedans. SUVs +\$150. | | Paint correction | \$65/hour | Minimum 2 hours. | ## Day 1 — Create the account Alex signs up at the Kordless sign-in page, creates a workspace named **Nova Auto Studio**, and activates the plan. The workspace starts in **Test** mode. The environment indicator in the top bar shows **Test** with a flask icon. Everything in Test is a sandbox — no real customers, no real data. See [Create or switch workspace](/product/getting-started/create-or-switch-workspace) and [Test and Live](/product/getting-started/test-and-live). ## Day 1 — Start a Book Alex opens **Book** and clicks **Start a new Book**, then chooses **Import existing pricing**. The uploaded website price list is read, and the Book status chip shows **Extracting**. After about a minute, the status changes to **Needs review**. Alex opens **Review** and sees the draft as plain-language sentences: * "Interior detail base price is \$150." * "Trucks and SUVs add \$50 to the interior detail price." * "Ceramic coating price is \$800 for a sedan." Alex fixes one mistake (the website says $800 for sedans, but Alex actually charges $850 for the 1-year coating) with **Edit**, and adds a missing rule for bed-liner coating with **Add rule**. See [Review the draft](/product/book/review-draft). ## Day 1 — Answer questions Review shows some open questions: "What is the price for a ceramic coating on a truck?" and "Does the \$50 truck surcharge apply to paint correction?" Alex answers both — the first with a value, the second with **Not needed** (the surcharge is only for detailing). See [Answer questions](/product/book/answer-questions). ## Day 2 — Calibrate Alex opens **Calibrate** and works through the generated boundary cases: | Case | Alex's answer | | ----------------------------------------- | --------------------------------------------------------------------- | | Full detail on a truck, heavy dirt | **Correct** — the \$240 base plus truck surcharge is right. | | Ceramic coating on a truck | **Wrong price** — Alex enters \$1,000 (they charge extra for trucks). | | Paint correction, 5 hours on a luxury SUV | **It depends** — always route to review. | | Interior detail on a 20-year-old classic | **I would not quote this remotely** — needs an inspection. | Alex also adds two past quotes as **historical cases** so the Book matches how they priced those jobs before. See [Calibrate scenarios](/product/book/calibrate). ## Day 3 — Verify and publish to Test Alex opens **Verify** and reads through every material rule, choosing **Verify** for each. The totals show all rules verified. Then Alex opens **Preview & publish**, sees **Ready to publish** with no blockers, and publishes to **Test**. They immediately create a sample quote from the Test workspace to check the prices look right. See [Verify Statements](/product/book/verify) and [Preview and publish](/product/book/preview-and-publish). ## Day 4 — Go Live Alex opens **Preview & publish** again and publishes to **Live**. The environment indicator in the top bar changes to **Live**. The workspace now shows real customer data when the Live environment is selected. ## Day 5 — A customer asks for a quote A customer emails: "How much for a full detail on my 2019 Ford F-150?" Alex opens **Quotes**, creates a quote from the Live Book, and the Book produces a price with the derivation shown. Alex reviews the quote, then sends it to the customer. See [Quotes overview](/product/quotes/overview) and [Review a quote](/product/quotes/review-a-quote). ## Day 6 — The customer accepts The customer replies the next day to accept. Alex opens the quote and accepts it, then turns it into a booking with a deposit request. The customer pays the deposit online, and the commitment shows **Deposited**. See [Approve or correct](/product/quotes/approve-or-correct) and [Holds, booking, and deposits](/product/commitments/holds-booking-and-deposits). ## Day 7 — The job is done After the job, Alex marks the commitment complete. The booking is finished, and the deposit is released. See [Expiry, release, and handoff](/product/commitments/expiry-release-and-handoff). ## What Nova learned 1. **Test first, Live later** — every rule was corrected and calibrated in Test before any customer saw a price. 2. **Calibration is where the Book gets good** — two corrections and two routing rules made the Book match how Alex actually prices. 3. **Quotes have a paper trail** — the customer's quote showed exactly how the price was derived, which built trust. 4. **Deposits reduce no-shows** — the booking with a deposit is the same amount of work as a plain quote, but the customer is committed. ## Your turn Now run your own first week. Pick the path that matches your situation: Import it and review the draft Book. Design a consistent price book from scratch. Capture how you price by explaining it.