> ## Documentation Index
> Fetch the complete documentation index at: https://docs.kordless.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

> Kordless is the bid desk that turns backyard photos into deposited projects — and keeps the service book full.

Kordless runs the front desk for your pool company. It owns the path from a homeowner's first question to paid, booked work — and keeps maintenance contracts signed up, renewed, and on the calendar. A serious inquiry never waits too long, a bid never goes unchased, and a deposit link never sits unsent while you're out on a job site.

This edition is built for pool builders, remodelers, and service companies: construction, remodeling, equipment repair, weekly maintenance, and seasonal opening and closing.

## What Kordless does

**A homeowner sends photos of their pool or yard.** Kordless — "the agent" throughout these docs — identifies what they're asking for, asks your qualifying questions, bids the project from your rate card, collects a deposit, and helps them schedule the work. For maintenance, it signs up the homeowner on a recurring contract and keeps the service calendar full. You stay in control: high-value or unclear projects wait for your approval, and every conversation, price, payment, and booking stays visible to you.

The agent never invents a price. Bids come from the rates you publish, with ranges and validity windows to handle the fact that a photo can't tell the whole story until you're on site.

## The loop

<Steps>
  <Step title="A request comes in">
    Photos and questions arrive from your website chat, a form, or a message. The agent reads them and starts a conversation.
  </Step>

  <Step title="It gets qualified">
    The agent asks your project-type, pool-size, equipment, access, and timing questions until it knows enough to bid the work.
  </Step>

  <Step title="A bid goes out">
    The agent bids from your rate card. Routine maintenance can go out on its own; build and remodel bids are ranges that may require a site visit, and high-value or low-confidence projects wait for your approval.
  </Step>

  <Step title="The homeowner commits">
    The homeowner pays a deposit and picks a slot from the bid link. That deposit is the moment an inquiry becomes a booked project.
  </Step>

  <Step title="The work gets scheduled">
    The booking lands on your service calendar, the property gets a record, and the balance is ready to collect when the work is done.
  </Step>

  <Step title="The customer comes back">
    For maintenance, the contract activates and weekly service begins. For seasonal work, Kordless reaches back out when it's time to open or close the pool — turning one project into the next one.
  </Step>
</Steps>

## Where things live

Kordless uses a few names for the places you'll work. You'll see them across the app and these docs:

| Name                 | What it is                                                           |
| -------------------- | -------------------------------------------------------------------- |
| **Bid Desk**         | Where inquiries become priced, approvable bids                       |
| **Service calendar** | Your schedule — service visits, holds, and booked projects           |
| **Properties**       | Your homeowners and every pool you've worked on                      |
| **Contracts**        | Maintenance agreements — activation, pause, and renewal              |
| **Showcase**         | Your company's website                                               |
| **Money**            | Deposits, balances, fees, and payouts                                |
| **Today**            | Your morning feed of what Kordless handled and what needs a decision |

## Next steps

<CardGroup cols={2}>
  <Card title="Quickstart" icon="rocket" href="/pool-spa/getting-started/quickstart">
    Set up your company and publish your first calibrated rates.
  </Card>

  <Card title="Connect your channels" icon="plug" href="/pool-spa/getting-started/connect-your-channels">
    Send email from your own domain and put the chat widget on your site.
  </Card>
</CardGroup>
