> ## Documentation Index
> Fetch the complete documentation index at: https://docs.kordless.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Today

> Your morning feed: what Kordless handled overnight and what needs a decision.

Open Kordless and the first thing you see is **Today** — your daily feed (the morning briefing). It tells you what happened overnight, what needs a decision right now, and proof that the agent is working. Most days you'll spend a few minutes here, handle anything in the queue, and get back to the bay.

The page reads top-to-bottom by urgency: overnight money, decisions waiting on you, live conversations, and — at the bottom — the week's proof that the system is working.

### Overnight ledger

At the top, a compact money summary shows what happened since your local midnight:

* **Quotes sent** — how many quotes the agent sent, and the total quoted value
* **Deposits collected** — count and dollar amount of deposits that landed
* **Refunds** — any deposits or balances refunded
* **Approvals waiting** — quotes held for your decision that are still unresolved
* **Delivery failures** — messages that couldn't be delivered (rare, but actionable)

Each number links to the detail behind it — click the latest quote to jump straight to its detail page.

### Action items checklist

This is the decision queue — the one column where the agent's drafted work waits for your yes or no. It's split into two bands:

**Needs you** sits at the top. These are operational items that require a human, not an approval:

* **Handoff** — a customer asked for the owner. The agent paused and is waiting on you.
* **Deposit expiring** — a customer's slot hold is about to lapse. Reach out or let it go.
* **No-show** — a customer missed their appointment. Reschedule outreach is up to you.

Each item links to the place where it resolves — the inbox thread or the schedule — so you handle it and it clears on its own.

**Decisions** follows. These are things the agent drafted that need your approval before they go live, ordered by how time-sensitive they are:

1. **Delivery failures** — a text or email couldn't go out. Fix and re-send.
2. **Follow-up drafts** — the agent wrote a reply to a customer who's waiting. Review, edit if needed, and approve to send.
3. **Agent knowledge gaps** — the agent couldn't answer a recurring question. Teach it the answer once and it applies going forward.
4. **Held reviews** — a customer left a review. Decide whether to surface it on your website or hide it.
5. **Reactivation nudges** — a past customer hasn't been back in a while. Approve a win-back message.
6. **Site proposals** — the agent spotted an improvement to your website. Approve to publish.
7. **Visibility gaps** — structural fixes that help AI search engines find your business. Least urgent.

<Steps>
  <Step title="Open a decision">
    Click any decision to expand it. You'll see what the agent found, what it proposes to do, and what happens after you approve.
  </Step>

  <Step title="Approve, edit, or dismiss">
    Click **Approve** to publish the draft as-is. Click **Edit** to change the content first. Click **Dismiss** if it's not the right time — the agent won't re-surface it.
  </Step>
</Steps>

When the queue is empty, you'll see *No decisions waiting.* — the agent is handling everything on its own.

### Talk to your business

Next to the decision queue, a conversational console lets you ask the agent to do something — draft a follow-up, propose a site change, look up a customer. Anything the agent drafts in response appears in the action items checklist for your approval before it goes live. Nothing ships without your yes.

### Live now

Active conversations — customers currently chatting, texting, or waiting for a reply. Each row shows who, the last message snippet, and how long ago. If a conversation was handed off to you, it shows **Asked for the owner**.

Click any conversation to open the inbox thread.

### Up next

Today's upcoming appointments, in order. Each row shows the time, customer, service, and assigned tech (if you have a team). The count at the top tells you how many jobs are booked today.

### Right rail

A compact sidebar with four quick-glance sections:

* **Today stats** — conversations answered, jobs booked, pending holds, and reviews owed
* **Tomorrow** — a peek at what's booked for the next day
* **Reviews owed** — drafted review requests waiting for your approval. Click **Approve & send all** to queue them for delivery.
* **Recalls due** — customers whose vehicles are due for a recall. Click **Approve & send all** to send the drafted messages.

### The week so far

At the bottom, a scoreboard compares this week to last week across four metrics: conversations handled, jobs booked, revenue captured, and new customers. Each shows a percentage change so you can see the trend at a glance.

Below the scoreboard, a just-happened feed shows the day's bookings and reviews as they come in — the ambient proof that the system is working while you work.

<Accordion title="What if the page is empty?">
  A fresh account has no overnight activity yet. The briefing will say *Kordless is watching for the first customer question*, and the decision queue will be empty. That's expected — once you [connect your channels](/getting-started/connect-your-channels) and customers start reaching out, the page fills in.
</Accordion>

## Next steps

<CardGroup cols={2}>
  <Card title="Bays" icon="calendar" href="/day/bays">
    Your schedule: slots, holds, booked jobs, and capacity.
  </Card>

  <Card title="Garage" icon="car" href="/day/garage">
    Every customer and vehicle you've worked on: records, film batches, and warranties.
  </Card>
</CardGroup>
